Μanagement and business continuity plan of the LCH Adult Clinic within the area of expertise

The 251 Hellenic Air Force & VA General Hospital is one of the three major military hospitals in Greece providing secondary and tertiary care to citizens; more than 300 patients are examined daily in outpatient clinics while more than 30 ones are admitted daily. The Hospital is situated at the centre of Athens and is completely functional from 1948. The operational delivery is organised through inpatients Clinics of all clinical specialties which are required to adhere to the organisational policies and procedures. Finally, as a military hospital it has well established contingency and recovery plans for each of its core services, key systems and functional processes, while the management is central through the commander and the chain of hierarchy. In addition, it has business continuity plans to reduce the effects of disruption upon services, systems and business processes caused by service interruptions and failures. The LCH adult clinic operates within the above described environment and has unrestricted access and support from the infrastructure of the Hospital, and that reassures both the functional level and the continuity of the clinic’s operation. Moreover, the LCH adult clinic is the reference centre for all Greek patients suffering from LCH. In specific, the LCH adult clinic is directly related with the “Artemis” patients’ association for histiocytosis (https://www.orpha.net/consor/cgibin/OC_Exp.php?lng=EN&Expert=326541) and therefore all adult members of the association are referred to our clinic for the management of their disease and have unrestricted lifetime health support.